Fixed Working On Schedule

A new Fixed/Floating Working On Schedules setting has been added to MTX's Schedules settings. When MTX creates a real-time schedule record during a "Work on Ticket" session, it can now be created as either a Fixed or Floating schedule record.

Enabling Create Fixed schedules for "Work on Ticket" sessions instructs MTX to mark these schedule records as Fixed, which causes Microsoft Teams and other integrated calendar systems to show the member as Busy during that time. This setting is enabled by default. It can be found under Settings → My Tickets → Schedules.