AnnouncementNilear Live
Nilear Live Upgrade
We have finished revamping our Nilear Live product. This update includes the following changes:
- Added "AFK" command to mark oneself as "Away From Keyboard"
- AFK updates will now be delivered to teams in the same manner as lunch breaks
- Ticket updates are now presented as an interactive adaptive card
- Ticket updates now includes the markdown view of the customer's message
- Help command is now presented as an interactive adaptive card
- Settings command is now presented as an interactive adaptive card
- Revamped the process for linking one's Nilear Account to their Teams account
- Nilear-Chat is now published in the Microsoft Teams store
