AnnouncementNilear Live

Nilear Live Upgrade

We have finished revamping our Nilear Live product. This update includes the following changes:

  • Added "AFK" command to mark oneself as "Away From Keyboard"
  • AFK updates will now be delivered to teams in the same manner as lunch breaks
  • Ticket updates are now presented as an interactive adaptive card
  • Ticket updates now includes the markdown view of the customer's message
  • Help command is now presented as an interactive adaptive card
  • Settings command is now presented as an interactive adaptive card
  • Revamped the process for linking one's Nilear Account to their Teams account
  • Nilear-Chat is now published in the Microsoft Teams store

Nilear Live Upgrade