Skip Separate/Duplicate Emails on Notification Ticket Statuses

As some ticket statuses, such as "Completed~", can be configured to send an email notification to the ticket contact, the contact can end up with two email notifications, one for an email drafted in MTX and another email update sent by ConnectWise for the status change.

By enabling this feature, MTX will skip sending a separate email when a ticket status is already configured to send notifications and a drafted email was provided. If the ticket status selected is not configured for email notifications, MTX will send any drafted emails as usual. This setting can be found under Nilear -> Settings -> My Tickets.