FeatureConnectActive

Set Configuration Contacts from Last Login

A new Configuration Contacts option has been added to ConnectActive's Overwrite Options. ConnectActive can set the Contact on a ConnectWise Configuration to the synced contact of the user who last logged in to it.

By default this option is off, and configuration contacts are left alone. The other choices are:

  • Set Configuration Contact from last login when empty or inactive: fills a configuration that has no contact, or whose contact is inactive in ConnectWise. A contact chosen by hand is kept, and a departed user's machine passes to its new user once their contact has been deactivated.
  • Always set Configuration Contact from last login: replaces any contact that differs from the last login.

Only active Workstation, Desktop and Laptop configurations are affected, at most 50 are updated per sync, and a contact that is inactive in ConnectWise is never assigned. The setting can be found under ConnectActive -> Companies -> select a company -> Overwrite Options.