MTX: Availability
24 changes, newest first.
- Feature Filter the Availability Board by Status, and Find a Member
The Availability Board now counts members by status, filters to the statuses you pick, and has a Find a member search.
- Feature Non-Ticket Users on the Availability Board
Settings -> Member Management -> Users now has a Non-Ticket User checkbox beside Availability Board.
- Feature Finer Control over Availability Listing
For individual users, you can control whether they can view all users or only themselves, and whether they can update other users’ availability status or only their own.
- Feature Availability Status Drop-Down
You can now update your Availability Status directly from the Availability Tab badge in the MTX toolbar.
- Feature Auto-generate Charge Codes for Lunch and AFK
You can now have Nilear auto-generate Charge Code time entries for Lunch and/or AFK.
- Update Temporarily Unavailable
The Availability Board will now differentiate a member's unavailable color based on if the user will be returning today or not.
- Feature Restrict Time Machine Availability
You can now restrict non-managers and non-administrators from seeing the availability of other users within Time Machine and the Availability tab within My Tickets.
- Update Missing In Action for Others Renamed to Available
The M.I.A. status has been renamed to "Available" for other users. M.I.A. will continue to show when viewing your own availability status.
- Feature Availability Board Active Roles
You can optionally assign one an active role for the day. This is most commonly used when assigned additional or different work for the day.
- Feature Availability Status Filtering
In addition to filtering the Availability Board by Team, you can now filter based on users' statuses, such as Lunch or In Progress.
- Feature Location: Other
In addition to setting one's location to Office, Home, On the Road, and Remote, you can now select "Other" and provide a Location name.
- Feature Location: Other
In addition to setting one's location to Office, Home, On the Road, and Remote, you can now select "Other" and provide a Location name.
- Feature Include Travel Schedules
When a tech is listed as Inactive but has a Travel To/From currently due, the Availability Board will display the Travel schedule record.
- Feature Assign Nicknames
You can now assign nicknames for individuals. A nickname can be used to override the "short" name used by the Time Machine, Availability Board, and Dispatcher.
- Update AFK Integration for In/Out Boards
For MSPs that have enabled In/Out Board integration with Nilear, AFK does not propagate to the ConnectWise Manage In/Out Board by default.
- Feature Custom Unavailable Statuses
The Availability Board will now include your ConnectWise Manage In/Out Types, such as Sick and Vacation.
- Feature In/Out Board Integration
If you actively use the In/Out Board in ConnectWise Manage, you can now enable a 2-way sync with the Time Machine and MTX's Availability Board.
- Announcement The New Machine has been released
The new Time Machine brings calendar view reports, improved summary reporting and more.
- Feature PSR Tickets now shown on Availability Board
Tickets placed in PSR for today now show on the Availability Board.
- Feature Missed Schedules now shown on Availability Board
Missed Firm and Locked schedules now show on the Availability Board.
- Update Restrict Availability Status Updates
It is now possible to restrict whether a member can only update their own Availability Status or anyone's (Default).
- Bug Fix Efficiency Chips and Multiple Time Entries
Corrected issue when a tech created multiple time entries for the same In Progress time.
- Announcement New Time Machine Under Development
A replacement Time Machine is planned for release within the next 60-90 days. The new Time Machine will implement additional features, including the new Availability Board Teams.
- Feature Availability Board Teams
You can now customize the Availability Board by creating teams.