MTX: My Schedule

30 changes, newest first.

• September 30, 2026Feature Link an Activity to a Ticket

  An activity now has a Ticket field next to Company and Contact, like the Ticket picker on ConnectWise's Activity screen.

• February 24, 2026Feature Calendar Cell Duration Control

  You can now manually set the calendar cell duration from the calendar toolbar. Choose between Auto mode (which adjusts based on screen size) or fixed durations (10, 15, 30, or 60 minutes).

• June 5, 2025Update PSR Schedule Icon

  Calendar views in MTX will now include the icon to indicate a PSR schedule record.

• October 31, 2024Feature Highlight Firm Schedules

  The My Schedule view now provides a Highlight Firm Schedules option.

• May 1, 2024Feature Auto-Unacknowledge Moved Schedules

  When someone else moves your schedule record to another day, MTX clears its acknowledged flag.

• March 17, 2024Update Dispatch Calendar View All Day Option

  When using the Dispatch Calendar view, you now have the option to include or exclude All-day events.

• February 14, 2024Update Spectator Filter

  Previously, the Spectator button displayed Spectator schedules "only", excluding date/time schedule records from the view.

• December 21, 2023Feature Board Color Coding Markers

  My Schedule and Dispatch Calendar views will now present board color coding markers.

• October 8, 2023Feature Calendar/Vertical View for Dispatcher

  The MTX Dispatcher can now toggle between Scheduler (horizontal) and Calendar (vertical) views.

• October 7, 2023Update Color Enhancements for Calendars

  The contrast between the working hours color and non-working hours color has been increased.

• September 22, 2023Update Moving Missed Schedules to New Date

  You can now set a custom date when moving past schedules forward to today or next business day.

• September 17, 2023Feature Travel Information for On-sites and New Schedules

  When creating a new schedule or viewing an on-site schedule, MTX will now attempt to provide travel information.

• August 31, 2023Feature Create Charge Code Time Entry in Schedule Entries

  When viewing a Schedule Entry (Non-Ticket, Non-Activity calendar entry), you can now create a charge code time entry based on the schedule entry.

• August 14, 2023Feature Improved Non-Working Time Visuals

  MTX Dispatcher and calendars have been updated to properly represent non-working times for different individuals based on their assigned ConnectWise working hours, time zone, and holiday schedule.

• July 11, 2023Feature Cycle-thru Team Schedules

  When using the "My Schedule" view for a team member, you can now easily cycle thru other team member schedules using either the drop-down list or forward & back buttons.

• April 14, 2023Feature Show Tickets I am a Spectator On

  On the My Schedule tab, you can now click on the button to view tickets you have only been assigned as a Spectator (schedule record with no date/time).

• March 29, 2023Feature Schedule Attribute Quick Picks

  When creating a schedule, you can now use customizable quick picks to set the schedule's attributes of Where, Reminder, and Shiftable/Fixed.

• March 3, 2023Feature Additional Schedule Context Menu Items

  Right-clicking a schedule to bring up its Context Menu will now provide the options to alter its Fixed/Shiftable, Where, and Reminder properties as well as sending a notification.

• February 5, 2023Update Project Schedule Color Coding

  MTX will now display project schedules in brown rather than service ticket blue.

• January 20, 2023Feature Open Others' My Schedule View

  You can now open the "My Schedule" view for other members, allowing you to view and filter in detail an individual's schedules.

• January 20, 2023Feature Dynamic Unavailable Schedule Entries

  When a user is marked as unavailable, such as Lunch or PTO, MTX will now display a dynamic schedule record indicating the user's current unavailable status.

• September 10, 2022Feature Schedule Acknowledged Icon

  When viewing a schedule record, MTX will now show the icons and to indicate if a schedule record has not been seen or seen, respectively.

• August 23, 2022Feature Month/Next 7-Day/Week/Day Views

  MTX's My Schedule tab now provides Month, Next 7-Day, Week, and Day calendar view options.

• August 23, 2022Feature Tentative Schedule Stripes

  Schedules that are tentative/floating/shiftable will now have their color bar striped.

• August 20, 2022Feature Roll Past Due Schedules

  MTX's My Schedule tab now includes two buttons to mass update past due schedules.

• August 20, 2022Feature My Schedule Context Menus

  You can now right-click on a schedule in the "My Schedule" tab in MTX in either the table or calendar view to present quick re-scheduling options.

• August 20, 2022Update My Schedule Expanded Drag-and-Drop

  The My Schedule interface has been updated to handle more drag-and-drop functions.

• July 29, 2022Feature Age Column Added to Schedule Table

  An "Age" column has been added to Schedules Table view. If the schedule is for a ticket, Age is calculated based on the ticket age.

• March 12, 2022Feature Schedule Reminder Notifications

  MTX will now display Reminder notifications based on a schedule's Reminder settings.

• September 8, 2021Bug Fix Schedule Reminder Value

  Corrected the saving of the Reminder value to CW.