Do-Not-Reply Addresses Kept Off the CC List

When you set the company and contact of a CatchAll ticket, MTX moves the ticket's original email address to the CC List. It now skips that move for do-not-reply senders such as donotreply@connectwise.com, which cannot receive mail. Other addresses are still moved, as before.

When you press Work on Ticket, or open Send Email with CC on, MTX now removes any do-not-reply addresses (donotreply, do.not.reply, no-reply and the like) from the ticket's CC List, saves it to ConnectWise and shows a message naming the addresses it removed.